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Privacy Policy for BioWellth

​Effective Date: 12/4/25

Last Updated: 12/4/25

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BioWellth is committed to protecting the privacy and security of personal information. This Privacy Policy explains how BioWellth collects, uses, shares, stores, and protects user data when using the BioWellth mobile application and related services. By creating an account or using the BioWellth platform, users agree to the practices described in this Privacy Policy.

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BioWellth operates globally and adheres to major privacy regulations, including the General Data Protection Regulation, the California Consumer Privacy Act and the California Privacy Rights Act, the Virginia Consumer Data Protection Act, and other regional laws that govern the collection and processing of personal data.

BioWellth is a wellness product and not a medical service. BioWellth does not diagnose, treat, or attempt to cure any medical conditions.

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1. Information We Collect

BioWellth collects only the information necessary to provide personalized wellness features, recommendations, and analytics. Categories of data collected include:

1.1 Account Information

  • Name

  • Email address

  • Password or authentication token

  • Country or region

1.2 Wellness and Lifestyle Information

  • Cycle-related observations

  • Sleep, movement, mood, hydration, and nutrition entries

  • Manually provided notes or reflections

  • Wearable integration data if the user chooses to connect a device

BioWellth does not collect genetic data or laboratory results.

1.3 Device and Technical Information

  • Device identifier

  • Operating system

  • App version

  • IP address

  • Time zone

  • Usage activity within the app

1.4 Payment Information

Payments are processed securely by Stripe. BioWellth does not store full credit card numbers.

1.5 Data Collected from Integrations

If a user chooses to connect a device or service, BioWellth may receive data from that service. Access is strictly limited to information the user authorizes.

2. Purpose of Data Collection

BioWellth collects data to provide a personalized wellness experience. Primary purposes include:

  1. Delivering customized insights and recommendations

  2. Identifying trends in user wellness data

  3. Improving algorithm performance

  4. Enhancing user experience

  5. Processing payments through Stripe

  6. Maintaining security and preventing fraud

  7. Complying with legal obligations

BioWellth does not sell personal data.

3. Legal Basis for Processing

Where required by law, the processing of personal data relies on:

  1. Explicit consent from the user

  2. Performance of the agreement between BioWellth and the user

  3. Legitimate interests such as improving product performance and ensuring platform security

  4. Compliance with legal requirements

4. How We Store and Protect Data

BioWellth uses enterprise grade security systems to protect personal data.

4.1 Cloud Infrastructure

Data is stored on:

  • Amazon Web Services

  • Google Firebase

These platforms maintain advanced security certifications that meet high global standards for data protection.

4.2 Security Controls

  • Encryption during transmission

  • Encryption of stored data

  • Strict access controls

  • Role based authentication

  • Audit logging

  • Regular security testing

Although no system is completely secure, BioWellth applies industry best practices to reduce risk.

5. Data Retention

BioWellth stores personal data only as long as necessary to provide the service or to comply with legal requirements.

Retention periods may vary depending on:

  • Account status

  • Type of information

  • Regulatory obligations

When a user deletes their account, BioWellth removes all personal data unless retention is required by law.

6. Sharing and Disclosure of Information

BioWellth may share data with the following categories of third parties:

  1. Cloud hosting services for secure data storage

  2. Stripe for payment processing

  3. Service providers who assist in analytics or infrastructure support

These partners process data only on BioWellth’s instructions and are prohibited from using it for unrelated purposes.

BioWellth does not sell, rent, or share personal data with advertisers, brokers, or external partners.

BioWellth may disclose data if required to comply with legal obligations or to protect the safety and rights of the platform or its users.

7. User Rights

Depending on jurisdiction, users may have the right to:

  1. Access personal data

  2. Request correction of inaccurate data

  3. Request deletion of data

  4. Withdraw consent

  5. Request transfer of data to another service

  6. Restrict the processing of data

  7. Object to certain types of processing

Users may exercise these rights by contacting BioWellth at the email address listed at the end of this policy.

8. Children’s Privacy

BioWellth does not allow users under the age of 18. BioWellth does not knowingly collect personal data from minors. If BioWellth learns that a minor has created an account, that account will be removed.

9. International Data Transfers

BioWellth operates globally. Personal data may be stored or processed in countries other than the one where the user resides. BioWellth uses contractual and technical safeguards to ensure that international transfers meet legal requirements.

10. Third Party Links

BioWellth may provide links to external wellness resources or partners. These third party websites operate under their own privacy practices. BioWellth is not responsible for their policies or content.

11. No Medical Advice

All content and insights provided by the BioWellth platform are for informational and wellness purposes only. BioWellth does not provide medical advice, diagnosis, or treatment. Users must consult licensed professionals for medical concerns. BioWellth is not responsible for actions taken based on wellness recommendations.

12. Limitation of Liability

BioWellth is not liable for:

  1. Decisions made by users based on wellness insights

  2. Inaccuracies in data generated by third party devices

  3. Loss of access due to outages or interruptions

  4. Unauthorized access caused by factors beyond BioWellth’s control

To the maximum extent permitted by law, BioWellth’s liability is limited to the amount paid by the user to access the service.

13. Changes to This Privacy Policy

BioWellth may update this Privacy Policy periodically. Users will be informed of significant changes before they take effect. Continued use of the app after updates constitutes acceptance of the revised policy.

14. Contact Information

Users may contact BioWellth with questions or data requests at:

Email: support@mybiowellth.com

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